The service they called you is not disconnected. “You got a call” service from MTS. How to disable “They called you” from MTS

18.09.2021

When a person is without cellular communication for a long time, he risks missing many important calls while the phone is not working. Quite often, this leads to disruption of communications between people: the conclusion of transactions is disrupted or even the work of entire large companies is slowed down. To avoid such awkward situations, the MTS company has developed a unique service called “They called you.” With its help, you can receive notifications about numbers and subscribers who tried to call you while out of range. This will help you reconnect with them as quickly as possible.

When trying to call a person, we often get an answering machine that informs us that the subscriber is outside the cellular coverage area, which makes communication with him completely impossible at the moment. No need to worry about this anymore: the call notification service is now available from the MTS operator.

The option works as follows: as soon as the subscriber you tried to call has a connection, he receives an SMS notification to his phone number indicating that he missed one or more calls.

The notification message contains the following information:

how many calls were missed;
what time did people call;
subscriber numbers or names with which they are recorded in the phone book.

Price

You can find out how much the service costs specifically in your region on the operator’s website or in the nearest communication stores. The usual cost does not exceed 1.2 rubles per day, or approximately forty-five rubles per month, which is a relatively inexpensive offer.

How to connect?

You can activate the service in several ways:

After installing the MTS mobile application, go to your personal account, open the services tab and select “they called you.”
Register through the operator’s website, also log into your personal account and activate the option.
In the dialing menu, enter the following combination: *111*38#. After some time, you will receive a notification on your phone that the service has been activated.

How to disable?

The MTS subscriber called you service can be disabled quite simply. If you think that this option is no longer relevant for you, you can deactivate it without any temporary difficulties. To disable the service, use the mobile application from the MTS operator installed on your smartphone, or go to the MTS website.

In cases where the user does not have access to an Internet connection, you can use a special command in the phone number entry menu.

Dial *111*38# and hold down the call key. Also, a similar deactivation action can be performed by sending an SMS message with the text 211410 to the number 1-1-1. The service will be disabled immediately.

Advantages and disadvantages

The main advantages of the service traditionally include:

simplicity and accessibility of the technique;
highly informative: you will find out the time, number of calls and numbers of all subscribers;
The service is quite easy to disable and activate at your own request;
in some tariffs it is provided completely free of charge.

The disadvantages of the service are usually considered:

the service does not work when forwarding from one number to another;
SMS notifications do not arrive if the phone memory is full;
There is a ban on sending SMS messages from your operator.

Reading time: 2 min.

The phone tends to run out of charge at the most unnecessary moment, and unfortunately the connection is not always and everywhere. Because of this, you can miss a very important conversation or even ruin a deal. To be always in touch, always track your incoming calls, the MTS “They called you” option was provided.

When it is turned on, the mobile operator monitors all calls you receive and will save information about them if your phone is “out of network coverage” and the other subscriber cannot reach you. As soon as your phone reappears in the signal coverage area, you are sent an SMS with information about missed calls, and the subscribers who called you are sent a message that you are available for calls again.

For a long time, the option was free, it was (and is still included) by default in all tariff plans, and many have managed to get used to it. But recently, this service has become paid. Currently, using the “They called you” option with the MTS operator costs 90 kopecks per day. The amount is small, but if you think that you are unlikely to need this service and it is worth removing, it is easy to refuse it.

How to disable the “You got a call” option on MTS?

When purchasing a SIM card, the service is already connected by default and is activated immediately when you turn on the phone for the first time. Using this function is very convenient and you shouldn’t remove it without saving money. If there is such a need or you don’t really need the option itself, you can disable the “They called you” service in several ways:

Using the USSD command, dial the code *111*38# and press the call button, after a while you will receive an SMS stating that the service has been terminated.
You can remove the option using an SMS request; to disable it, you should send the code 21140 to the number 111*38, in response you should receive a message about disabling the service.
You can refuse it in the “Service Management” section of your Personal Account on the MTS website.
If you have the “My MTS” application installed on your tablet or smartphone, you can disable it in the “Service Management” menu.

If for some reason you were unable to disable the “They called you” option, you can contact MTS support service and get detailed advice on this issue. But, since this service is really very convenient, despite the fact that it has recently become paid, it is rarely disabled.

‘Would you like to know who called you when the phone was switched off or unreachable? This is possible thanks to the service " They called you» from MTS. Now, if you are outside the network coverage area, or your mobile phone is turned off, then you can always find out who called you.

Let's take a closer look at this option.

How does the “You have been called” option work?

When the phone is out of coverage area, when it is impossible to reach it and a call is received at this number, the subscriber receives an incoming SMS after appearing on the MTS network, which indicates that such and such a subscriber tried to call.

The effect of the option can be seen in the attached screenshot on the left.

How to activate the “They called you” service?

On a number of tariffs, this option is already activated, but if your number still does not have it and you want to activate it, then you need to dial the combination of numbers *111*38# from your mobile phone. In the menu that appears, you must confirm the connection with the “1” key.

How to disable the “They called you” service?

To disable the option, you need to dial a similar combination as indicated above and confirm its disabling with the “2” key. It is also possible to remove the option by calling the contact center and through.

If you are sure that the “You have been called” service is activated on your phone number, but you receive an SMS with the following content: “You are trying to disable the “You have been called” service, but it is not on your number,” then this means that the “You have been called” option is enabled on the number. They called you!” Did you notice? This option has an exclamation point at the end. To disable this service, pick up your phone and dial *111*338# and the option will be disabled automatically.

How much does the “They called you” service cost?

On Smart tariff plans from MTS, the option is provided free of charge. (Changed on September 23, 15: The information is incorrect, described below) On other tariffs without a subscription fee, the option costs approximately 0.5r-0.6r per day. The cost of the option depends on the region.
Attention: The “You got a call” option is included in the starter package of many tariffs that do not have a subscription fee. The option is connected for free for about a week, then a subscription fee begins to be charged.

“You got a call” service on Smart tariffs

From September 22, the service became paid and at the same time the cost of the option almost doubled. In order to disable the option They called you on Smart, use the combinations above.

The telephone has long been an important means of communication. Today we are very afraid of missing important calls that may come while we are on the subway or just standing there. out of network range. Because of this, important meetings may be disrupted or agreements on a major deal with the customer may be disrupted. The MTS “You Called” service will help you avoid such problems. She lets you know all missed calls and, if necessary, contact subscribers.

About the service

People who make a lot of calls often hear on the phone that the subscriber is unavailable. This message automatically played by the autoinformer when the network user is outside the access area or simply turned off the device. You can install an answering machine and then the called subscriber can leave your message. Subsequently, after appearing on the network, you can simply call him back.

There is another possibility when the callee the subscriber will be aware who tried to contact him while he was away from the network - MTS “They called you” service.

This option will be useful for those who often travel outside the city or simply visit places with low signal levels. After return to the operator's network to the subscriber's phone a message will be received , which will contain the following information:

subscriber numbers, whose calls were missed;
quantity unanswered calls and time their completion.

After viewing this information, the subscriber can make your own decision whether he should contact the people who called.

Important! In most cases, the message arrives within a minute after new registration on the network. This may not happen only when call forwarding or incoming call barring is enabled. It is also impossible to receive SMS if the “Receive SMS” option is disabled or if the phone memory is full.

It is worth knowing that connecting to the service performed for free, but at which tariffs it may be charged subscription fee . In this case, it may be useful to find out from MTS how to disable the “You have been called” service if it is not needed and only brings additional costs.

Activating the "You've been called" option

Most easy way service activation - go to Personal cabin t. This is a special service that allows you to manage all tariff options and services. In it you can either disable the service called you on MTS or reactivate the option if the need arises again.

Another way to activate the service is dialing on the phone request *111*38# and sending it. Service connection in progress in a few seconds And free for everyone subscribers.

Disabling the service

In some situations, it is useful to disable the MTS “You Called” service. This will come in handy if you are tired of receiving many incoming SMS or don't want to spend extra money on those tariffs where an additional subscription fee is charged for the option.

The most convenient option, which allows you to both disable “They called you” on MTS and completely manage the tariff, is to contact Personal account . Similarly, users of mobile devices on Android OS or iOS can install special program and manage services through MTS Service.

Many subscribers still do not use Internet access. They can disable “They called you” on MTS in two more ways:

Executing the request *111*38# .
Sending SMS with numbers 211410 to the phone 111 .

Tell us more about the MTS “They called you” service; you can disable or activate it using the operator from the support center. To do this you need to dial the number 0890 and wait for a specialist’s response, but it takes quite a lot of time. In addition, you will need to tell the employee passport details subscriber

In most cases, there is no point in disabling the option, since it is provided it is free on many plans. And using this simple service makes it possible don't miss important calls , even when out of range.

Perhaps, today, if not all, then the absolute majority of people know about such an option from telecom operators, which informs subscribers about missed incoming calls. Frankly, this is an extremely simple service, the purpose of which is quite obvious, however, like most other options implemented by operators, in particular MTS, “You Got a Call” has some nuances of use, as well as subtleties of conditions that deserve to be considered in separately.

Terms of service “You have been called” on MTS

The very purpose of the option is extremely obvious - it is a regular informer that informs subscribers about missed calls that could have been received at his number at a time when the phone was turned off, discharged, or was out of reach (in the metro, outside the city, etc.). Information, in case you don’t know, occurs via SMS messages, which briefly indicate information about the time of the call, the number of calls, as well as the number of the calling subscriber.

It would seem that the service is extremely easy to use and is in demand among most modern subscribers. But there are some nuances, which are discussed below.

“You got a call” is a standard service, which means it is enabled as standard for most tariff plans. Accordingly, when purchasing a new starter package, or changing your old tariff plan, this service is offered without additional notifications, being activated by default.

Of course, MTS has many such options that operate in “shadow” mode, performing unimportant functions. However, when it comes to “They called you,” you need to understand that the option is not offered for free. And for most subscribers this will be news.

Of course, when, after turning on the phone, we receive an SMS message with information about missed calls, it is convenient, but when it comes to the fact that we need to pay extra for such convenience, perhaps most subscribers think that they can refuse to continue using the option . In the end, the caller can call back again if he really needed something.

How much does the MTS “They called you” option cost?

Connection options: free;
Deactivation (disabling) of the service: free of charge;
Subscription fee for using the service: RUB 1.20. in a daily format.

How to disable “They called you” from MTS

If you, having learned about the cost of this option, are thinking about disabling it, you can do this in three ways:

In your personal account “My MTS”, which is available for free use on the company’s website;
In the optimized My MTS application for smartphones on IOS, Android or Windows Phone;
By entering a USSD request like *111*38# .

The service is deactivated immediately.

How to connect “They called you” on MTS

If suddenly over time you realize that this service is still a convenient tool, without which the use of cellular communications becomes not so comfortable, the opportunity to resume its use is always available to subscribers. It is noteworthy that to connect the option, similar methods are used as in the case of disconnecting. Moreover, we are talking not only about the application for smartphones and the personal account interface, but also about the USSD request *111*38# .

The service, as in the case of disconnection, will be activated immediately after initiating the activation procedure.

The nuances of using the “You have been called” service

In addition to the conditions for connecting/disabling the option, as well as its cost, it is important to pay special attention to other subtleties of its use.

To begin with, it is worth noting that the service is offered for use by default, although in most tariff plans, but not in all. So, for example, if you are an MTS subscriber using cellular services under the terms of the MTS Connect, Business Class, Telematics, United, Smart Home, etc. tariff plan, the default service is in a deactivated state. If you suddenly want to activate it, you can use the methods listed in the article above.

In addition, it is important to pay attention to the following points:

When you turn on the phone, a message will be sent to subscribers who called your number indicating that you are online;
The incoming call notification service does not work if the missed call was received in case of forwarding;
The service will not be able to provide information about the incoming call number if the remote subscriber uses the Caller ID option for his tariff;
Full information about missed calls will not be provided if the phone is turned off for more than 1 day (call data is stored for 1 day);
When you activate the voice mail service, “You have been called” is automatically deactivated.

Now you know everything you need to remember about the terms of the “You have been called” service on MTS, and you can decide on the rationality of its use.