Skype problems: messages are not sent. Skype not sending messages - Skype not sending messages Can't write a message on Skype

29.05.2022

Among the problems that a user may encounter when working with Skype is the inability to send messages. This is not a very common problem, but a rather annoying one nonetheless. Let's find out what to do if messages are not sent in Skype.

Before blaming Skype for the inability to send a message to your interlocutor, check your Internet connection. It is possible that it is missing, and is the cause of the above problem. Moreover, this is the most common reason why you cannot send a message. In this case, you need to look for the root cause of this malfunction, which is a big separate topic for conversation. It may consist in incorrect Internet settings on the computer, equipment malfunction (computer, network card, modem, router, etc.), problems on the provider's side, late payment for provider services, etc.

Quite often, a simple restart of the modem can solve the problem.

Method 2: Update or reinstall

If you are not using the latest version of Skype, then this may be the reason for the inability to send a message. Although, for this reason, letters are not sent so often, but this probability should not be neglected either. Update Skype to the latest version.

In addition, even if you are using the latest version of the program, then uninstalling the application with reinstalling Skype, that is, in simple words, reinstalling, may help to resume its functionality, including in terms of sending messages.

Method 3: Factory reset

Another reason for the inability to send a message in Skype is a problem in the program settings. In this case, they must be reset. In different versions of the messenger, the algorithms for performing this task are slightly different.

Reset settings in Skype 8 and above

Let's immediately consider the procedure for resetting settings in Skype 8.

First of all, you need to complete the work in the messenger, if it is currently running. Right-click on the Skype icon in the tray ( PKM) and select a position from the drop-down list "Sign out of Skype".

After exiting Skype, we type the combination on the keyboard Win+R. Enter the command in the window that appears:
%appdata%\Microsoft\

Making a button click OK.

Will open "Conductor" in the directory Microsoft. You need to find a directory in it called Skype for Desktop. We click on it PKM and select an option from the list that appears. "Cut out".

Go to "Explorer" to any other directory on the computer, click on an empty space in the window PKM and choose the option "Insert".

After the folder with profiles is cut from its original location, launch Skype. Even if you used to log in automatically, this time you will have to enter authorization data, since all settings have been reset. Click on the button "Go".

Next click "Login or create".

In the window that opens, enter your login and click "Further".

In the next window, enter the password for your account and click "Entrance".

After the program has started, we check if messages are being sent. If everything is fine, we do not change anything else. True, you may need to manually transfer some data (for example, messages or contacts) from the old profile folder that we moved earlier. But in most cases, this will not be required, since all information will be pulled from the server and loaded into a new profile directory, which will be generated automatically after Skype starts.

If no positive changes are found and messages will not be sent, this means that the cause of the problem lies in another factor. Then you can exit the program, delete the new profile directory, and return the one that was previously moved to its place.

You can also use renaming instead of moving. Then the old folder will remain in the same directory, but it will be given a different name. If the manipulations do not give a positive result, then we simply delete the new profile directory, and return the old name to the old one.

Reset settings in Skype 7 and below

If you are still using Skype 7 or earlier versions of this program, you will have to perform the same steps as described above, but in other directories.

Mobile version of Skype

In the mobile version of the Skype application, available on Android and iOS devices, you may also encounter the inability to send messages. The general algorithm for eliminating this problem is in many ways similar to that in the case of a computer, but there are still differences dictated by the characteristics of operating systems.

Note: Most of the steps below are the same on both iPhone and Android. As an example, for the most part, we will use the second, but important differences will be shown in the first.

Before you start fixing the problem, you should make sure that the Internet is turned on on your mobile device - cellular or wireless network is not so important. Also, the latest version of Skype and, highly desirable, the current version of the operating system must be installed without fail. If this is not the case, first update the application and OS (of course, if possible), and only then proceed to the implementation of the recommendations described below. On outdated devices, the correct operation of the messenger is simply not guaranteed.

Method 1: Force Sync

The first thing to do if messages are not sent on mobile Skype is to enable account data synchronization, for which a special command is provided.

Method 2: Clear cache and data

If forced data synchronization did not restore the functionality of sending messages, it is likely that the cause of the problem should be looked for in Skype itself. During long-term use, this application, like any other, could acquire junk data, which we will have to get rid of. This is done as follows:

Open "Settings" devices and go to "Apps and Notifications"(or simply "Applications", the name depends on the OS version).

Open the list of all installed applications by finding the corresponding menu item, find the Play Market in it and tap on its name to go to the description page.

Select an item "Vault", and then press the buttons one by one. "Clear cache" And "Erase data".

In the second case, the actions will need to be confirmed by pressing "Yes" in a popup window.
After "resetting" the App Store, do the same with Skype.

Open its details page, go to "Vault", "Clear Cache" And "Erase data" by clicking on the corresponding buttons.

When using Skype, users often encounter a problem with sending messages. Today we will try to figure out why this function fails and find the best methods to fix the error.

What this error might look like and why it occurs

First you need to figure out what the problem is.

Messages from you do not leave, and the system constantly reports an error.
The email has been sent but cannot be downloaded.
In the conversation, you can see that the message was sent, but information about its receipt by the interlocutor is not displayed.

All of these options have similarities, but the troubleshooting process for each problem may be different. First of all, check if your friend is using security settings. He could turn them on randomly, without even knowing it himself. If so, then in this case you are powerless. It remains only to ask him to check the settings and, if possible, disable security.

If the settings are in order, then the “trick” is hidden elsewhere and you need to look for it at home.

Update Skype - the first solution

Check which version of Skype is running on your device. If the messages simply stopped being sent, this indicates that you and your friend have different versions and they are not visible to each other. In this case, the messenger needs to be updated. The procedure is as follows:

sign in to Skype;
at the top of the program window is the "Help" button, click on it;
from the pop-up menu, select "View updates";
if the system notifies you that updates are available, you need to download them.

In order not to guess whether your version is new or outdated, turn on the automatic update mode, this is done like this:

open Skype;
in the horizontal menu at the top of the screen, click on "Tools";
go to "Settings";
click on "Turn on automatic updates";
save your changes.

If this method did not help, then the breakdown may be in the browser. Update Internet Explorer if the first method didn't help. Reinstalling "Internet Explorer" consists of the following actions:

click the "Start" button;
go to the toolbar;
select the line "Install updates";
in the list that opens, find "Internet Explorer" and click on it;
a window will appear on the screen asking you to remove all updates, confirm;
now restart your PC;
Go to Skype and check everything again.

Such manipulations should eliminate the error that has arisen. In the case when this option did not give a positive result, check your Internet connection. Due to lack of access or insufficient bandwidth, the chat may not work.

When using chat, you may encounter a problem that the messages you enter are not sent to the recipient. Don't despair, this problem can be solved.

Some users encounter the problem from time to time that the messaging feature is not available in Skype. That is, the entered messages are not sent and/or not delivered.

If Skype is not sending messages, check network connection. It is possible that Internet access has been suspended for some time or has insufficient bandwidth, and this is the reason why the chat does not work on your device. If the connection is restored, but you are still not sending messages in Skype, restart your computer. Sometimes temporary crashes in the program can be solved in such an easy way.

Program version

Unfortunately, these steps do not always lead to success. Another likely reason why Skype is not sending messages is outdated version of the program. To solve it, you need to go to "Tools" main horizontal menu:

or in paragraph "Help" select item "Check for updates":

and update your version if it's outdated:

Reinstalling the application

You can update the program and at the same time solve the problem “I can’t write in chat” in a more radical way: reinstall skype completely.

To do this, you first need to completely uninstall the old version using the appropriate tool. In particular, through "Programs and Features" Windows Control Panel:

Then download the latest version from the official website of skype.com

Connection settings and other programs

Oddly enough, messages in Skype are not visible, it may be due to the settings Windows, Internet Explorer(even if you don't use it) or flash player. If you are not receiving chat messages, check if you are using the latest versions of these programs.

Requirements check

If after this the messages do not reach, it is possible that your device does not meet the requirements for correct operation:

Check if all the parameters correspond to the specified ones, and, perhaps, you will no longer encounter a situation where the message has not been delivered yet, and you are already waiting for a response to it.

We accept messages from anyone

Everything described above applies to messaging with friends from the contact list. If you want to expand the list of chat interlocutors, make the appropriate settings.

Communication is the main goal of any messenger, and Skype is no exception. It happens that messages in Skype are not sent - this problem is one of the most unpleasant, but today we will tell you about the reasons for its occurrence and how to solve the problem.

If Skype does not send letters and files, the first thing to advise is to restart the device. In most cases, this does not help. By the way, files can be sent only if their size does not exceed 300 MB - this should also be borne in mind.

No internet connection

That is why messages are not sent on Skype - the user simply lost data transfer, or the Internet connection has a low bandwidth. Check your network settings and troubleshoot if any.

Outdated version of the program

Skype does not send chat messages if you do not install the update package in time. New versions of the messenger appear regularly, and for it to work correctly, the most current version must be installed. It is important that in order to exchange letters, the current version of the program must be installed for both users.

For the correct operation of the messenger, the Internet Explorer browser and the flash player should also be updated.

Non-working version of the program

Skype does not send or receive messages if a non-working version of the program is installed. What does it mean? For example, you use a device on the Wimdows XP operating system, and install Skype, designed, for example, for "Tens". Thus, the platform simply will not meet the requirements of the application and will not work normally.

Interlocutor is not online

What should I do if Skype is not sending messages? Check if the person you are texting is online. When a user is online, a green circle lights up next to their name. By the way, we advise you to read an interesting article about what it is and how to use it.

Settings failure

The situation when you cannot receive a message very often occurs due to a failure in the settings of the application itself. For example, a person who is not in the contact list is trying to write to you. In order to accept the message, you need to set the permission "Accept messages from anyone."

You may miss an important email with the "do not disturb" mode turned on.

Antivirus blocking

The antivirus or Firewall installed on the computer often interferes with the adequate operation of the Skype program. To fix this problem, the messenger must be added to the list of allowed programs and applications.

As you know, in the last time, Skype began to work not quite well. Therefore, very often questions began to appear: why are messages not sent on Skype? This reason has several options, we will try to consider all possible solutions to the problem in this manual.

The first problem, it is very common, but it is actually the easiest to solve. No internet

In this case, there is simply no Internet, it is also possible that it is overloaded and simply does not give a signal to Skype. In this case, you just have to check your connection, if everything is in order, you need to restart the computer, it is possible that the cookies are too loaded. As a rule, this saves in almost 70% of all situations, if nothing has changed, and messages simply continue not to be sent, read the instructions below, also try to read why you can’t register on Skype.

There is a more serious problem, it is more difficult to deal with it, but it is possible. Old version of the program

And so, in this case, you just have an outdated program. Previously, there was no such problem, you could safely use the outdated version, now it starts to slow down and give out various problems, especially when it comes to communicating with other subscribers. If you are not sending a message, you need to do the following:

In theory, everything should be installed on its own, if this did not happen, we must do it all with our own hands.