How to refuse paid services on Google. How to view purchases, reservations and subscriptions. Actions of subscribers on Tele2

10.09.2023

Zvooq is a domestic streaming service specializing in online music. Initially it worked with Tele2 subscribers, and then became available to users of other operators. Many people liked the functionality of the application, but everyone who wanted to cancel their subscription for any reason found that it was not so easy to do so. The question of how to disable a paid Zvooq subscription has flooded forums and social networks, but the administration of the service is not particularly keen to supplement and systematize reference information on its website.

Canceling a Zvooq subscription from different operators

On the official Zvooq website it is not so easy to find a way to disable the subscription for your operator, and some of them do not work at all (as is the case with Megafon). The instructions on the site suggest using the application, which we will discuss below.

If you do not have the opportunity to disable the subscription through the application, then you can unsubscribe from the services for free using USSD commands from the table.

The presence of alternative options for some operators is due to the fact that official methods may not be fully relevant, as happened, for example, with Megafon’s service cancellation mechanism. The Zvooq website recommends sending a message to the number that is responsible for managing the mobile subscription service for this operator, but nowhere does it say that to disable Zvooq you need to specify a special service code and the subscriber simply does not know where to get it.

If the code above did not help you unsubscribe from Zvooq, then try finding a subscription in your personal account on your operator’s website or application. You can also try contacting technical support. Unfortunately, not all operators are able to cancel a subscription, so you should not take your anger out on the employees of the subscriber support call center.

Canceling a Zvooq subscription on Android

Many users try to disable the subscription or its automatic renewal by deleting the application, but this does not help and the funds continue to be debited from the account.

Attention: deleting an application or account does not cancel your subscription.

There is a simple and quick way to disable your subscription through Google Play:

Launch Play Store.
In the app search, type Zvooq and go to the app page.
Click on the appropriate key.

You can also open the “Subscriptions” item in the Play.Market menu, find Zvooq in the list of applications and cancel there.

Please note that upon subsequent renewal of your subscription, automatic payment will be activated again and will be debited until you cancel again. If the service has already been paid for, then it is impossible to make a refund.

How to Cancel Paid Zvooq Subscription on iPhone

Canceling a subscription purchased in the App Store from an iPhone is done as follows.

If you cancel auto-renewal, the service will be disabled at the end of the period that you have already paid for.

Canceling a subscription on the official Zvooq website

To disable a subscription purchased on the site, you must follow the following link (the site is only accessible from a PC).

Another way to disable your subscription is to contact the “Your questions” topic in the official service group

Important: If you delete the application without canceling your subscription, you will still be charged for services, even if the application is not on your Android device.

By the way, you will be interested in our publication on how to change a payment card or.

How to cancel your Google Play subscription on Android

To remove an app subscription on Android devices, you need to follow these steps:

Visit the Google Play app on your Android device.
Tap on the menu located in the upper corner.

Next, you need to go to the “Subscriptions” section (in this section you will see what subscriptions you have active, and the price for the period is 1 month).

To delete a subscription, click the “Cancel” button and confirm by also clicking “Cancel subscription”.

After completing the steps, you will receive a message with the end date of the subscription service, since the fee is charged in advance for a future period of use. After this date, funds will no longer be withdrawn from your payment card.

How to delete a Google subscription on PC

If for some reason you are unable to cancel your subscription on your Android smartphone or tablet, you can do this directly in your Google account using your computer (laptop).

Go to the Google Play website.
Then go to “My Subscriptions” (located on the left, on the left side of the page).
This section will show all your active subscriptions; to unsubscribe, click “Cancel subscription” and confirm your action.

Important: When logging into Google Play, make sure you are signed in to your Google account, otherwise you will not see active subscriptions and will not be able to cancel!

You can view all information about your purchases, reservations and subscriptions collected from Gmail and other Google services in a special section of your account.

Note.

Open the Google Account page. Sign in if necessary.
In the Payments and Subscriptions section, click Purchases, subscriptions and reservations.
Select Manage purchases, subscriptions and reservations.
To see detailed information, click on the desired item. Here you can also:
- track parcels;
- cancel reservations;
- renew subscriptions.

Note. Your purchases, subscriptions, and reservations won't be available in your Google Account if:

you are under 13 years of age (the exact age may vary by country);
your account was created by a parent or guardian using the Family Link service.

Our sources of information

We collect information about your purchases and bookings from Gmail, Search, Maps, and Assistant data. For example, this happens when you:

order food or make purchases through Search or using the Assistant;
receive sales receipts or confirmations of purchases and reservations to your Gmail address;
make a reservation at a restaurant, hotel, fitness club using Search, Maps or Assistant.

To find out where an order was made, click on it, and then select the "Information" icon in the upper right corner of the screen Where does it come from?

How to delete purchases and reservations

Note. Information about your purchases, reservations, and subscriptions may remain in your activity history across other Google services. For example, if you found a product through Search and then placed an order, the search query will be saved in your Google account.

Why we combined purchase and booking data

By collecting this information on one page of your account, we wanted to make Google services even more convenient. For example, you can:

ask the Assistant about the purchase status;
ask the Assistant to show information about your flight or ask a question in Search: “Does my plane take off on schedule?”

Note. Gmail data is not used to tailor ads.

Some people are thinking about how to unsubscribe from Yandex.Music. This service is interesting for its capabilities. Especially paid ones. But sometimes there is a need to give it up. What to do? How to unsubscribe from Yandex.Music in one case or another? Where it leads? Even a novice user can cope with the task.

Free subscription

How to unsubscribe from Yandex.Music? Those who do not want to pay for the service should think about solving this issue. But this does not mean that it cannot be used.

"Yandex.Music" has a free and paid subscription. In the first case, the application only works in Russia, Ukraine, Belarus and Kazakhstan. A person will only be able to listen to the recommendations and selections offered.

If there is a free subscription, then there is no need to cancel it. In the case of a paid account, you will have to try a little. After all, Yandex.Music automatically debits funds for its use from mobile devices. Therefore, you will really have to unsubscribe. Otherwise, unnecessary expenses cannot be avoided!

Unsubscribe methods

How to unsubscribe from Yandex.Music? It all depends on what device a person is dealing with.

Today you can unsubscribe from the service via iOS and Android. In this case, in the second case, refusal of application services is considered:

via Google Play;
using the "Personal Account".

We will talk about all these possibilities further. In fact, everything is much simpler than users think. The main thing is to have an Internet connection and some time.

Via iPhone

How to unsubscribe from Yandex.Music on iPhone? A similar question worries almost all owners of Apple phones. Please note that the user will be able to cancel the service being studied only if he does so at least 24 hours before renewing the subscription. Otherwise, the service may charge the device for another period of use.

How to unsubscribe from Yandex.Music? You can do this:

Turn on iPhone.
Go to "Settings" - iTunes and AppStore.
Click on the user ID.
Select "View AppleID". If necessary, log in to the system.
Open the "Subscriptions" section.
Click on Yandex.Music.
In the settings, select "Unsubscribe".
Confirm the operation.

This algorithm of action does not always work. After all, if the user subscribed to the service using iTunes, then he will have to cancel it in the same way.

iTunes and Yandex

What will be required to bring your idea to life? How to unsubscribe from Yandex.Music? The following trick allows you to cancel the service using iTunes. This technique, as you might guess, only works with Apple devices.

The guide for opting out of Yandex.Music on iOS is as follows:

Launch iTunes.
Sign in using AppleID.
Open the "Account" section - "View".
Click on "Login"/"View".
Scroll the page to the "Settings" block.
Click on “Manage” next to the “Subscriptions” line.
Find the desired service and click on “Edit”.
Check the "Unsubscribe" box.

Now you can confirm your actions and enjoy the results achieved. The user will refuse to use Yandex.Music on iOS. Disconnection will occur at the end of the paid period. Until this point, you can use all the features of the service.

On Android

How to unsubscribe from Yandex.Music on Android? The instructions given earlier in this case lose their relevance. After all, as already mentioned, they only work with Apple products.

The easiest way is to unsubscribe through your “Personal Account”. This solution will help when payment for the service was made using a bank card.

In this situation you will need:

Go to the mentioned service.
Open your profile.
Click on "Manage Subscriptions".
Check the "Do not renew" option.

Fast, simple, convenient. Only Android users most often use Google Play to pay for some services. Then you need to act differently.

Google Play and subscriptions

Wondering how to unsubscribe from Yandex.Music via Google Play? This will be no more difficult to do than in the case of iOS.

When working with Google Play you need:

Open Play Market on your mobile device.
Click on the button with several horizontal lines.
Select "Account" - "Subscriptions".
Find Yandex.Music and click on the corresponding line.
Click on the "Cancel" button.

It is important to remember that access to subscriptions will be closed after the end of the paid period. If you simply delete the service and do not use it, the funds will still be debited from your mobile phone account. This means that sooner or later you will have to unsubscribe from certain offers.

Conclusion

From now on, it’s clear how to unsubscribe from Yandex.Music. To date, all of the above tips are 100% effective. If you refuse to use all the capabilities of the service, funds will not be returned to the user’s balance. You will have to wait for the end of the billing period and be glad that the money was not written off for the new one.

Are there any other secrets and tricks? No. No third-party services or applications allow you to cancel Yandex.Music and other paid subscriptions.

A common problem is paid subscriptions that Android smartphone owners face. Their essence lies in the fact that funds are constantly debited from your balance for the so-called “paid content”. In fact, it is far from obvious to the user that they are subscribing to some service in an application or on a website, since those who do this are in close collusion with mobile operators.

Subscription is a mandatory payment that will be made without your consent if you have already indicated the card and the necessary data. Once upon a time, you may have subscribed to an application that interests you and forgotten about it. And now, when the interest is no longer relevant, money is still flowing out of your phone account or bank card. Google itself cannot yet recognize what is interesting to you and what is no longer interesting. You have to cancel your subscriptions yourself.
All in all, it is extremely important to know how to mark a subscription on Android. Let's start solving the problem.

How to cancel your Google Play subscription?

If you have subscribed to Goggle Play, you can do this in the following way.

Go to Google Play

Open the menu and the “Subscriptions” section

Select one of the subscriptions if there are several of them

Click on “Cancel subscription” and confirm the action

How do I mark my subscription to paid content?

If you have fallen for a subscription from scammers who act in close cooperation with cellular operators, then you must immediately contact the operator. Call, say that money is being debited from your account and request information about your subscriptions. Next, you inform that you did not know about the current subscriptions and demand that the money be returned to your balance. This is legal, since you have become a victim of deception, the money must be returned. Of course, no one will pay you compensation, because they are very greedy and like to break the law, since they do this. Moreover, the same Beeline and Tele2 generally replace the content on sites and insert their advertising there without the knowledge of the site owners (they do this bypassing, without access to the site), only for their subscribers. In some cases, they simply send their clients to a landing page with subscriptions using redirection.
These are the honest operators that are long overdue for both tail and mane.