iHerb bonuses. Loyalty bonus: problem and solution What does a pending iherb loyalty bonus mean?

30.03.2024

The popular online store iHerb is known not only for its extensive range of various products for beauty and health, but also for its profitable bonus program. It is available to both new and regular clients of the trading platform. Find out how to use the loyalty bonus on the iHerb website from this article.

What is a loyalty bonus and how is it calculated?

The iHerb loyalty bonus is a continuously operating program in the online store, under the terms of which customers are given bonuses for placed orders. Discounts are available to all users who register on the official iHerb portal and purchase something for the first time.

What are the conditions for accruing and using the iHerb loyalty bonus:

accrual of a loyalty bonus - in the amount of 5% of the final cost of purchased goods. This amount does not include the cost of delivery;
a loyalty bonus is awarded for orders costing any amount;
it can be used for the next order, but after sending the previous one.

How long does the loyalty bonus last? It is valid for three months from the date of your last purchase. When an iHerb bonus expires, it will be void. The buyer learns that the final day is approaching from a notification sent to his email address.

iHerb provides customers with a pleasant discount, and also, by creating benefits for the store itself, motivates them to regularly return to the site to place new orders.

Terms of Use

Newcomers who have just recently arrived at the iHerb store website do not always know the conditions for using loyalty points. If you study them, the procedure will seem as simple as possible. Enrollment occurs by default.

To receive an iHerb loyalty bonus for the first time, you simply purchase something in the store. After filling the “Basket” with the products the buyer likes and displaying the final cost of the purchase, the user will see on the screen the number of accumulated points (they are displayed in green font).

You can view your iHerb loyalty point through your Personal Account after paying for your purchase. Before the parcel is sent, the status is “Waiting”. This means that for now it is not possible to spend points on your next order. Access to it appears from the moment the shipment is generated at the iHerb warehouse and after it is transferred to the transport company.

The client always receives a notification that the purchase has been sent. To do this, you will need to check your email inbox. In your personal account, the loyalty bonus will have the status “Available”.

When you place your next order, it will be added to your cart by default. The user will not need to activate it in any additional way.

If you buy something again on iHerb within the next ninety days, you can use the loyalty bonus to reduce the purchase price. In the “Basket” the bonus amount for subsequent orders will be immediately calculated.

Important! You need to remember that the iHerb loyalty bonus is a discount that has a limited validity period. If you do not use it on time, the accumulated benefits will be cancelled.

Instructions for use

To make a purchase using iHerb Points, you need to follow a few simple steps. They are available only to registered clients.

How to use accumulated loyalty bonuses on iHerb:

The sections located at the top of the main page deserve special attention: new products, discounts, trial samples sold at a reduced cost.

Add items to the "Cart". Here you should carefully consider the different parameters of the goods: weight, production date.
When everything you need is in your cart, start checking out. Go to "Cart".
Select the parcel delivery method.
View iHerb loyalty bonus status. If it says "Available", it will be applied automatically.
Check the information again and click the “Complete” button.

Since 2016, the iHerb online store has introduced a new type of reward for active buyers - a special reward, which is called “ Loyalty Bonus"- in essence, this bonus is official iherb cashback. The principle of the loyalty bonus is that each customer receives a reward in the amount of 5% of the previous order. This amount is credited to the buyer’s personal account.

Benefits, limitations and conditions of the loyalty bonus.

The main advantage is the ability to save on subsequent purchases. For example, when ordering goods worth 1000 rubles, a bonus of 50 rubles is credited to the user’s account. These funds can be spent when placing your next order. Naturally, it is active users who will benefit most from the reward.

The only limitation iHerb loyalty bonus is that the funds must be spent within 60 calendar days, from the moment of enrollment. In order to receive a bonus you do not need to register anywhere or perform any actions. Rewards are credited automatically when you make a purchase. You also don’t need to do anything to use the funds. On subsequent orders, the system will deduct bonus funds from the total amount of goods.

Reward systems for existing customers are a fairly popular tool in marketing and, I must say, quite justifiably. This is a way to win back the client and “force” him to make a new purchase. Let's figure out what it is and how it works.

The loyalty bonus on iHerb is a discount on a future order in the amount of 10%, calculated from the amount of the current purchase after applying all the discounts in the cart and minus the shipping cost.

What you need to know about iherb bonuses:

are charged absolutely for each placed and paid order;
become available for use after the current order has been shipped and shipped;
are valid for 60 days from the date of the last purchase on the site, after which they disappear.

Taking advantage of the iherb loyalty bonus is very simple. You don’t need to do anything at all for this – it will automatically be applied to the order during checkout. A properly working loyalty program looks like this:

This is how the store encourages users to shop again and again. The principle is simple to the point of impossibility: you make a purchase - you receive a 10% bonus - within 60 days you can spend it on a new order. Although we clearly understand that this is marketing, the main thing is that it is beneficial for both parties, especially if you are an active buyer. Moreover, in our case, the bonus is applied regardless of the purchase amount, there are no tricky conditions, like “you can only pay 50% of the order value” and so on.

Important! Please note that bonuses will appear on the invoice as a means of payment and not as a discount. Take this fact into account when calculating the total cost of the parcel so as not to end up having to clear the cargo through customs. This information is especially relevant for clients from Ukraine and Belarus.

Agree, it’s a pity to lose a few hundred rubles of your bonuses, which IHerb will kindly remind you of as soon as their expiration date comes to an end. Therefore, if you are a rational and economical buyer, forget about your favorite eco-goods store only for a period of no more than 60 days from the date of your last purchase - this is how long bonuses last, after which they burn out without a trace

What to do if the iherb loyalty bonus is not debited

First, check the status of your bonuses, there are several of them:

Available - everything is in order, the discount is ready to be used.
Pending – your previous order has not yet been shipped or the fact that you have received the package has not yet been confirmed.
Rejected – you canceled or returned the order, so bonuses were not awarded.

If you see the “Available” status, but the discount is not taken into account in the order, try clearing Cookies in your browser or logging in from another one. Did not help? Then contact support, most likely a technical error occurred.

For all questions, we recommend contacting the online chat, you will receive an instant response and the problem will be resolved much faster. However, this option is not suitable for those who do not speak a foreign language well, since the operators communicate in the chat only in English. It’s easier to write to Russian-speaking support, but they process requests much longer - [email protected].

How to get a loyalty bonus on iherb and increase it

Based on the above, to receive a bonus, it is enough to place an order on the website, pay for it and wait until the courier service delivers the long-awaited parcel, after which the discount will automatically become available. But here are some tips on how you can increase your bonus from the store:

Try to place orders as large as possible. It’s better to use less often, but more, then the discount amount will be larger and more noticeable on your next purchase.
Invite your family, acquaintances and friends to join your purchase. In 1 - this will be beneficial for everyone, and in 2 - you can accumulate a very good discount on your next order.
Try organizing joint purchases. This is a fairly popular scheme, convenient for those who do not want to understand the nuances of purchasing in foreign stores. Share your knowledge and skills in buying online, and receive income in the form of bonuses for this. You can use social networks, forums, and blogs to advertise your services.

Here's another opportunity to make purchases on iHerb profitably - a 5% discount using a promotional code QWV434 for any order placed on the website. Enter this code with every purchase and save an additional 5% of your purchase each time:

And that's not all, you can also receive , which ranges from 2.5% to 5% depending on the product category. Register, carefully read the terms and conditions and earn money from your online shopping.

A new customer reward system has appeared. It is called " iherb loyalty bonus ". The discount amount is now calculated in a new way. For every purchase, Iherb gives you a bonus of 10% of the amount of your last order, excluding shipping costs. The amount of this bonus is deducted from the amount of your next order. A new line ““ has appeared in your cart and in your account.

It looks like this in the cart:

You can also see available in your account:

Is it convenient? And did the discounts end up being smaller or larger? Let's do the math. For example, your average check on iherb was $40. This means the discount on the next order will be 10% of $40, i.e. $4. And this is automatically a 10% discount on your next order. In theory, this is even more profitable, because... iherb did not always offer a 10% discount. To do this, you had to buy $60 worth of goods.

There is really one caveat. You need to use the iherb loyalty bonus within 60 days, then it expires.

Now iherb has credited 10% of the average amount of orders over the past year into available bonuses. So you can already use them.

How to check if your loyalty bonus is deducted from your shopping cart

Today I placed an order using a loyalty bonus. There are a lot of items in the cart, I wanted to understand how to find out if my bonus is being used or not? Recalculate the entire order? Laziness. Then I saw that the amount in the cart in the upper right corner of the screen was different from the total. The total in my cart for payment is RUB 6,191.46. + loyalty bonus RUB 543.06 total 6,734.52 rubles. This is the amount that is visible in the upper right corner of the screen in the cart. Hurray, that means it will be written off when you order!

Loyalty bonus program:

The loyalty bonus is awarded after each order that you place and pay for in the iherb store.
The bonus amount is 5% of the entire cost of your order, excluding delivery. Although from 40 dollars. free delivery
The loyalty bonus is not applied immediately, only after the current order has been sent. Wait a couple of days, make a new order and receive a discount equal to the loyalty bonus.
The loyalty bonus will expire 60 days from the date of purchase for which it was awarded. You will receive an email notification that your bonus will expire soon. Don't hesitate, place a new order.

Changes in the calculation of the loyalty bonus in 2017

Since January of this year, iherb has changed the procedure for calculating the loyalty bonus. Now it is not 10, but 5%. Of course, it’s a pity that the bonus percentage has decreased so much. But we have no doubt that iherb will come up with new programs for its customers.

This is what the information about accruing a loyalty bonus looks like in your personal account:

Changes in the calculation of the loyalty bonus in 2018

The iherb bonus system is constantly updated, and in March 2018 they decided to please us. The loyalty bonus is now 10% again, which is nice. And it burns out not after 60, but after 90 days! Those. You can save this bonus for 3 months and then spend it.

Please note that the bonus is awarded only for the order amount, taking into account all applied discounts and excluding delivery.

How can you earn extra money with a loyalty bonus?

Order products from iherb not only for yourself, but also for relatives and friends. It is a known fact that many people, especially older people, do not trust online shopping. Especially abroad. Some don’t even have a card suitable for paying for foreign orders. You can help them purchase vitamins, dietary supplements and natural cosmetics, and earn yourself 5% of their orders. Delivery can be arranged in their name to Boxberry pick-up points. You don't even have to receive a package for them.

International online platform iHerb.com (Ayherb) offers thousands of organic products from the world's most famous manufacturing brands, various natural dietary supplements, vitamins and herbs, sports nutrition, cosmetics and organic chemistry. All products presented on the iHerb website have undergone the necessary clinical studies, proving their effectiveness and absolute safety for health.

iHerb is famous not only for its widest range of high-quality organic products, but also for its loyalty program for both new and regular customers.

What is a loyalty bonus?

The loyalty bonus refers to a permanent customer bonus program for placing an order on iHerb. All users registered on the site who have made their first order can participate in the program.

You receive a loyalty bonus for every order placed on iHerb!

The loyalty bonus is 5% from the order value after applying discounts and rewards, excluding delivery costs.

Your loyalty bonus will be applied to your next order as soon as your current order is shipped.

The validity period of your loyalty bonus is 90 days from the date of your last purchase.

How to use the iHerb loyalty bonus?

After filling your cart with the necessary goods, under the “Total amount” column you will be able to see the number of bonus points earned.

You can see bonus points in your personal account on the website after paying for your order. Until the parcel is sent, it will be in a waiting status, therefore, it will be impossible to spend it on the next purchase. The bonus becomes available from the moment the order is fully formed in the warehouse and transferred to the delivery service. The buyer will necessarily receive a notification about the dispatch of the order by e-mail, from this moment the bonus will begin to be displayed in the personal account in the “Available” status.

The next time you order, the loyalty bonus is automatically included in the corresponding cart item, meaning no additional actions or entering a code are required to activate it.

iHerb Rewards Program

You can use the rewards you earn from the program for future iHerb purchases.

Your rewards become available for use through 30 days after enrollment. Rewards validity period – 180 days for use on your next order.

More ways to save on iHerb

Quantity discount– a wholesale offer from iHerb that allows you to save extra money 5% for the number of units of one product item of many popular brands.