What does it mean the device is temporarily unavailable. What does "subscriber's phone is temporarily unavailable" mean? Why is the subscriber's phone temporarily unavailable?

09.09.2024

The standard message about subscriber unavailability is “The subscriber’s device is turned off or is out of network coverage”. However, sometimes you can hear another message: “The subscriber is temporarily unavailable, call back later”. Many subscribers wonder what the difference is between these two messages.

Essentially, they mean the same thing: at the moment, the device on which the SIM card with the called number is active is not registered on the network. But there are some differences:

Message “Subscriber's device is turned off” sounds if the phone was regularly turned off (that is, with the power button) or was absent from the network for a long time. As a rule, this message is played almost immediately after dialing the number, since the network already “knows” that the subscriber is inactive and immediately reports this. In addition, this hang up signal sounds if your number is blacklisted.
Message “Subscriber is temporarily unavailable” sounds if the phone was recently online, but at the moment it is not possible to “reach” it at any base station. As a rule, this message sounds after a pause: you dial the number, wait a little, and only then hear the message. This means that the network was “looking” for the subscriber, and his absence was a “surprise”.

Under what circumstances can the “Subscriber temporarily unavailable” message sound?

Most often we hear a notification that a subscriber is temporarily unavailable in the following situations:

A person is in an area of uncertain reception, and the connection on his phone either disappears or appears. Accordingly, even a change in wind direction, or moving a meter deeper into a building, can determine whether a person will be in touch.
The subscriber uses a phone with two (or more) SIM cards in alternating mode. It becomes “temporarily unavailable” for the operator while talking on other phones. In this case, this message can be regarded as “busy”.
The subscriber's phone ran out of charge and the device turned off. Accordingly, we can assume that the device turned off relatively recently.
A person moves along the subway or is in a semi-basement room, where due to poor signal quality the connection is lost.

However, these are the most common reasons for such a message. But there are other reasons.

Exotic causes of the error “Subscriber is temporarily unavailable”

Incoming calls to your phone may be prohibited. For example, if a person is roaming and does not want to pay for incoming calls, he can block them. In this case, it will become “temporarily unavailable” for all subscribers.
The phone may be forwarded to another phone number that for some reason does not work. In this case, a message will also sound that the subscriber is temporarily unavailable.
Your smartphone can run various call blocking programs. This means that the phone has become a victim of a virus or you have been blocked.

In addition, it is important to monitor whether there is an established connection (if seconds are counting). Since at one time fraud was widespread in Moscow: an advertisement was published in the newspaper with a very attractive vacancy and a paid premium number was indicated. After this, the scammers included the message “Subscriber temporarily unavailable” when calling. As a result, people who called this number several times paid for the connection and for the entire time they listened to this message.

Use call notification services

Mobile operators offer services that automatically send SMS as soon as a subscriber who was “temporarily unavailable” appears on the network. This is a convenient way to track the appearance of the desired subscriber, and the simplest solution to the problem of communication interruptions.

In this article I will tell you what it means “This type of communication is not available to the subscriber”, what are the reasons for this phenomenon and how to fix it. For many of us, mobile communications have long become an integral attribute of our lives. Every day we make or receive calls, exchange SMS or MMS, simply communicate or resolve many business issues. At the same time, there are situations when, when calling a loved one or someone we know, we receive an automatic message that “This type of communication is not available to the subscriber.” Assuming problems with the operation of our phone (or the quality of communication), we begin to check the balance of our account, reboot our phone and take many more chaotic steps aimed at solving the problem. Next, I will tell you how to fix this problem.

How to set up a commercial platform to use signals

After the subscription is completed, go to the platform configuration. To configure the use of signals on the platform, open the settings window and go to the tab. You need to configure the following settings. Accept the rules for using the “Signals” service - to start using the “Signals” service, you must accept the rules for its use. Activate the subscription to receive signals - copying trade transactions from the provider's account to your account begins only after checking this parameter. If it is disabled, trading transactions are not copied to the account. Only after activating this option will the following settings be available for editing. These orders are executed on the broker's side, which on the one hand means that it is executed regardless of whether the platform is running or not, and on the other hand, its execution can be carried out with different brokers. Thus, when copying stop orders, the position will be closed yes or yes upon reaching the profit and loss levels that were specified. Synchronize positions without confirmation - perform automatic synchronization without confirmation requests. During a signal subscription, the subscriber and provider accounts are synchronized periodically. This may be an initial synchronization when a subscription is activated, or periodic synchronization when differences are detected between the Subscriber and Provider accounts. If, during synchronization, pending orders or positions that were not opened by a signal are detected on the subscriber's account, the user will see a dialog that offers to close positions and exclude orders. If the provider account has a floating benefit when performing the initial synchronization, the user will be presented with a dialog box prompting them to wait until conditions improve before the copy can begin. In both cases, until the user makes a decision by clicking the appropriate button in the dialog box, synchronization is not performed and signal copying is interrupted. If the platform is not continuously monitored, manual confirmation requests to perform synchronization will go unanswered and thus signal copying may be stopped. If you enable this option, synchronization will always occur automatically unless the Subscriber has to confirm it. More detailed information on calculating transaction volumes can be found in the Signal Buyers section. It is not recommended to change the load on the tank if you already have open positions with a signal. This will lead to a correction in the volume of open positions. If the level of equity in the account falls below the specified level, then copying of commercial signals stops automatically and all positions are closed forcibly. A value of 0 means no restrictions. This is the value of the allowed deviation of the order execution price in relation to the price originally requested by the platform at the time of creating a request to execute a commercial transaction in accordance with the received signal. This value is specified as part of the current distribution of the instrument that is involved in the business transaction. If the deviation is less than or equal to the specified parameter, the order is executed. If the deviation value exceeds the specified parameter, the platform tries the operation again, increasing the allowed deviation to 0.5 spreads. If the "receipt" is received again, the subscriber and provider accounts will be desynchronized.

Please review these rules carefully.
If accepted, check the box before this point.
If you do not accept them, do not use the Signals service.
This affects the calculation of the volume of transactions carried out in accordance with the signals.
The volume is calculated proportionally.

After setting up all the parameters and allowing you to subscribe to signals, synchronization of your trading account with the provider's account begins.

What does “This type of communication is not available to the subscriber” mean and what are the reasons for this message

Before considering the meaning of the message that the type of communication being used is not available, you should first of all focus the reader’s attention on the fact that problems with communication are observed not with the caller, but with the one who are they calling. The latter is usually blocked from making voice calls and receiving incoming calls from the operator, and the reasons for this may be the following:

How the initial synchronization of user and provider accounts occurs

Synchronization is necessary to copy the provider's commercial transactions to the subscriber's account. The initial synchronization will be taken into account if there are still no open signal positions in the subscriber's account, for example when a subscription is activated.

A series of checks are performed during synchronization. The subscriber cannot have open market orders and pending orders; The floating cumulative benefit for all supplier orders must be negative. This allows the subscriber to enter the market at a price that is no worse than the price for which the supplier entered. Although at least one of these conditions is not met, a corresponding warning will be displayed when attempting to sync.

I think you understand what it means “This type of communication is not available to the subscriber” and when this message appears.

How to get through if this type of communication is not available to the subscriber?

So, if you receive an automatic message that “this type of communication is not available to the subscriber,” then most likely you are calling one of the numbers MTS subscriber(Mobile TeleSystems) to whom incoming calls are blocked (or who have blocked) for any reason. For other operators, usually the message I am considering has a modified lexical form like “This number (or subscriber) is not in service” (Megafon); “The number you dialed is temporarily blocked” (Beeline) and so on.

Features of synchronization when copying

Carefully read the recommendations described in the dialogues. If you do not want the program to close positions and delete pending orders, click the “Keep Positions” button or close the dialog. If you want to sync your account with the supplier despite the positive float, check "I am aware of the risk and want to sync positions immediately." If you want to delay synchronization until the floating profit in the supplier's account remains negative, check "Wait for better market conditions." The platform will not sync accounts or start copying business transactions until the provider's floating benefit is positive. Then click the “Close positions and sync” button. . During copying, the system periodically checks whether the item on the buyer's invoice matches the supplier's item.

Action 1. First try wait a little, calling back after a while. If this is an operator failure or simply your subscriber is in the metro where the signal level is weak, then with a little patience and patience, you will be able to get through to the person you need.

If it turns out that there is no correction, for example, if only part of the positions was copied, the system will try to correct the situation and copy the remaining part. In this case, unlike the initial synchronization, the provider's floating aggregate benefit will not be checked. Once a subscriber has started copying, they should follow the provider's strategy as much as possible, copying some items and not others.

Copy of commercial transactions, volumetric calculation

If the subscriber's account detects open positions but no signal, the system will offer to close them automatically, depending on the "Synchronize positions without confirmation" setting. After successful synchronization of the subscriber and provider accounts, copying of business transactions is activated. All this happens automatically.

Action 2. If a subscriber's number is blocked for financial reasons, the simplest solution to the problem would be top up the mobile account of the person you are calling. It is quite possible that the latter is currently experiencing certain financial difficulties, and if you want to urgently call him on an important matter, it will be easier to simply top up his mobile account. Today, operators allow you to do this without any problems, using terminals located nearby, SMS, online banking, and so on. Moreover, if your subscriber is roaming abroad, it is worth topping up his account with a qualitatively larger amount than would be necessary for calls within the country.

When the supplier makes a transaction with a volume of 1 lot, a transaction with a volume of 0.48 lots will be performed on the subscriber's account. After the balances are calculated, the usage of subscribers and suppliers is calculated. If the subscriber's leverage is higher than the signal source's leverage, this does not affect the volume of the transaction to be copied. Otherwise, the transaction volume changes in direct proportion to the ratio of the leverage of the signal source and the leverage of the subscriber.

Balance transactions on the subscriber's account when copying

Volume calculations in case of subscription can be found in the “Registration” tab of the platform. If after this the percentage of signal copying decreases to more than 1%, the subscriber's account is forced to synchronize with the provider's account. This occurs to correct the subscriber's current positions according to the new copy percentage.

Action 3. It is also worth trying alternative ways to contact the subscriber. Use various Internet instant messengers, email, SIM cards from other operators, calls to the mobile phones of his family and friends, in short, those methods that will help you contact the person you need. At the same time, by blocking incoming calls, operators often leave the possibility of receiving incoming SMS, so if you need to notify the subscriber about some event, you can try sending him an SMS message. In the best case, you will even be able to receive a response SMS, since the fee for the latter, even in roaming, is not so high.

View your subscription on the platform

If the subscriber's funds have increased due to a balance or credit transaction, forced synchronization will not be performed. For more convenient work, a special icon is displayed in the Browser window of commercial accounts subscribed to signals. By placing the pointer over the signal name, information about the expiration of that signal's subscription is displayed. The context menu contains commands for viewing the signal, as well as the ability to unsubscribe. The last command is only available if there is currently an active commercial account active on the platform.

As a last resort, you can call your operator’s hotline, talk about the specifics of your problem and ask if the operator is currently having problems with communication and what you should do in this situation.

If an error occurs when they call you

Well, if they can’t get through to you, receiving the mentioned message “This type of communication is not available to the subscriber,” then you should look at your account balance, and also make sure that you haven’t accidentally blocked incoming calls (you can cancel the blocking by typing ##002 on your phone’s keypad # or an alternative code that is relevant specifically for your device).

If the current business account is subscribed to a signal, an icon also appears in the account status bar on the Operations tab. The “My Statistics” tab shows statistical indicators of signal copying. This shows the data of all signals for which a commercial account was registered.

All indexes in the list are calculated only according to the transactions copied to the account according to the signal. Increase - an increase in the deposit, expressed as a percentage, calculated on the basis of the results of commercial transactions without taking into account the withdrawal of money and replenishment of the account.

Increase schedule.
Signal - the name of the signal.
Weeks - the number of weeks during which the signals were copied.
One means that the amount of benefits is equal to the amount of losses.
Subscription end date.

The list can be classified by any of the above indices.

If you are blocked for financial reasons, you should contact the nearest contact center of your mobile operator with your passport and the amount necessary to pay off the debts in your account to correct the problem.

Conclusion

In the vast majority of cases, the user receives the message “This type of communication is not available to the subscriber” when calling an MTS subscriber number that was previously blocked by the operator for financial reasons. To unblock the possibility of incoming calls to this number, it will be enough to pay off the financial debt on the specified mobile account, which will allow you to make and receive calls to this number in standard mode. It also doesn’t hurt to check your device for accidental blocking of incoming calls - if this does happen, then use a special code to unblock the latter on your device.

The first mouse click on a column title orders by the first index, the second click orders by the second index. To cancel classification, click on the top row of the increment column. If your subscription is about to expire and you want to continue using it, you will need to renew it.

On the top signal command bar, click the “Increase Subscription” button. Check the data is correct. If you agree to the terms of the subscription, pay for this extension in the same way as purchasing a new subscription. If you do not want to continue copying signals according to the subscription you have previously registered, you can unsubscribe.

It happens that at the other end of the line you hear the phrase " subscriber is temporarily unavailable (Beeline)", which means There is only one thing - in the near future you will not be able to communicate with the owner of this number. Sometimes such interruptions do not last long, and sometimes it is impossible to reach a Beeline cellular subscriber for a very long time. It is clear that this has nothing to do with, but why is the connection broken? There are several reasons why this happens, so let's look at each of them.

Beeline subscriber is temporarily unavailable due to connection quality

To go to administrating your subscription on the platform, open the page of any signal. In the panel above you will see the phrase “You are already subscribed to the signal.” The signal name is a link, follow it to go to the signal page. To cancel the signal, click the “Cancel subscription” button. A confirmation window will open to cancel your subscription.

They determine the terms of provision of the Services and the terms of use of the Application. Access to the Services by the User is subject to prior acceptance of the Terms of Use. The user will accept the Terms of Use by clicking to accept the Terms of Use or by creating their user account.

A radio channel passes between the Beeline base station and your phone, which is responsible for the quality of communication. If there are any obstacles in its path, for example, dense buildings, then the signal level may decrease. You can notice this by the number of bars on the icon, which is located in the top status line of the screen: if there are three or four, then the signal level is good, if there are one or two, then it is minimal.
A similar situation can be observed in the subway, in underground passages, elevators and basements.

Beeline subscriber is unavailable due to line damage

Sometimes you can hear “the subscriber is temporarily unavailable,” which means that you will not be able to reach the person due to problems with the wired or optical channel.

Everyone knows that when transmitting a signal, the mobile operator Beeline uses wired and optical (fiber) communication lines. If they are damaged, for example, during construction work, the signal will disappear for a while. And at this moment, at the other end you can hear that the Beeline subscriber is temporarily unavailable. The same situation can occur during power surges.

Beeline subscriber is unavailable due to problems with the phone

It happens that we cannot reach a person because he has activated an option or even turned off the phone completely. For example, during a court hearing it is prohibited to use communications equipment, so you will not be able to call this number until the owner turns on the device again.

Also, a Beeline subscriber may be out of reach due to a broken mobile device. Until he fixes it or puts the same SIM card in another phone, you will not be able to call him.

Well, the rarest reason why the Beeline number is unavailable is the theft of the phone. In this case, the SIM card is usually thrown away, and no one can call the number registered to it.

Now everyone is accustomed to the fact that you can contact a person with a mobile phone at any moment. However, there are situations when communication with the subscriber is lost. Although this service is one of the earliest and appeared at the early stage of mobile communications, not everyone knows about it. Therefore, it is worth knowing what to do when the number is unavailable to MegaFon?

It is worth knowing that there may be several reasons why a subscriber is unavailable. Most often this occurs due to the phone being turned off, or if it is out of network coverage. If sometimes a connection appears, then you just need to call the subscriber back later.

The number is unavailable MegaFon what does it mean?

A subscriber may be unavailable for several reasons:

it is outside the coverage area of the mobile operator’s network;
his phone or tablet with a SIM card is empty;
disruption of the mobile network due to technical reasons;
the mobile device has become unusable;
the SIM card has become unusable;
if your phone number is blacklisted.

Often the network signal simply disappears or the phone is discharged. Therefore, it is worth trying to call the subscriber several times.

If he doesn’t get in touch for a long time, then it’s worth contacting law enforcement agencies, who will be able to track the location of the subscriber’s SIM card. However, this is possible if the device's battery is not completely discharged, the phone is not disassembled and is in working order.

How to contact a subscriber - solutions

Since a subscriber may be unavailable for several reasons, it is worth using several methods to contact him. Consider the following options:

If the subscriber is unavailable, you can try to call him back later. This is due to the fact that a signal from the mobile operator may appear or the phone will be turned on.
Send voice messages. This method is not always effective, because... Voice messages are rarely listened to. So in 60 percent it will be a waste of time and money.
Send SMS. It can contain brief information that will be guaranteed to be delivered. This is a fairly cheap option for communicating with an unavailable subscriber.

Sometimes you can hear in MTS “this type of communication is not available.” What does it mean? This means that not all telecommunications services are provided and available to the subscriber you are calling.

Typically, this situation arises for a number of reasons, and this can be either with the consent of the subscriber or forcibly. You can receive such a voice message from the operator for the following reasons:

if the balance on the personal account is negative, incoming messages are often disabled, as they are provided on a paid basis;
when blocking a number: permanent or temporary with the knowledge of the owner of the number;
in some cases, if there is a malfunction of telecommunications equipment in the region where the subscriber is located;
if the SIM card is damaged;
if it is difficult to obtain a cellular signal within the network coverage area.

A similar voice notification “This type of communication is not available to MTS subscribers” appeared in the practice of the largest provider quite recently. The practice of providing free services for incoming calls is already a thing of the past. Free inbox is only available on select plans. Accordingly, if the quota within the monthly fee is exhausted, incoming messages may also become unavailable to the subscriber.

In another case, such a message is issued when the phone is voluntarily blocked, for example, when traveling abroad. This measure allows you to suspend the provision of services for a certain period; it is provided free of charge for two weeks. The service is then provided with a daily subscription fee.

No money

So, you are faced with a situation where the subscriber you are interested in does not have incoming call services available. Of course, you are interested in the question of how you can get through to the person you are interested in. If incoming calls were only available, but literally just like that you stopped calling. This may mean the limit is exhausted and a “minus” appears on the account.

If you are with a friend or when your own phone is working and you are calling your mobile phone or calling a friend, you again hear the phrase about temporary blocking, with a probable positive balance, and this continues for several days, in such situations you need to check the operation of the SIM card. We can go on and on about how the company is to blame for poor telecom service, but perhaps the lack of communication is the fault of the person who owns the phone. If there is a sufficient amount of funds, when the payment has been credited in the required amount and on time, and there are no repairs, we can talk about a faulty SIM card as a result of mechanical damage, prolonged exposure to water, etc. How to find out and fix it:

call the support service back from a mobile (0890) or landline phone (8 800 250 8 250), find out your balance and information about the lack of repair work on the line in your region;
contact the MTS salon with a request to check the card, it will be replaced if it malfunctions.

After this, the connection can be used without restrictions.

Phone disconnected

Usually, when the phone is turned off, the voice answering machine reports that the subscriber is unavailable because the device is turned off. How can this be fixed? Obviously, you won’t be able to get through instantly using a mobile phone. You can contact us by sending an SMS on the website or from your number. If the service items include receiving free SMS, and the subscriber has enough money in his account when the device is working, he will receive a message.

SMS as a type of communication always works if the number is available on the network. You may not be able to make a call, but you can send a request to get in touch in one way or another. The only negative is that the subscriber will receive the message only if he turns on a working phone within the allowed delivery time.

Signal

If you have poor reception on your phone and a voice message sounds when you call your cell number, looking at the company's coverage may help. Moreover, this is typical even for those cases when the balance is not negative. Perhaps for reliable reception you need to top up your account and activate roaming services.

In an example it would look like this:

Uncertain reception may occur in remote regions with only 2G coverage;
a message about the unavailability of the service may come in areas of uncertain reception when crossing the border of the Home region or Russia. This is typical for border areas, when coverage and addressing location are not accurately determined;
possible when using the LTE and USIM standard; in some cases, when establishing a trans-standard 4G/2G connection, malfunctions may occur. Call back again or temporarily set your phone to use 2G only.

These tips will help you get through to your contact person. We wish you good luck and pleasant communication.

A person gets used to good things very quickly and for a long time. Previously, it was somehow quite normal for most people to live without telephones at all, although if they needed to call relatives in the nearest city they had to go to a call center. Now, if you can’t get through to your mobile phone the first time, some people immediately panic when they hear: “The subscriber is temporarily unavailable.” What does it mean? What's happened? Where did you go? Panic may even set in. Let's try to understand this issue.

The simplest answers to the question

First of all, you need to understand that a mobile phone is an ordinary device, stuffed with electronics, which has a battery and an on/off button. Therefore, the reason for the lack of communication may be that the phone is simply discharged or is turned off. In this case, you will not get through to the subscriber at all in the near future.

But the most annoying thing is that the second or third time the number is dialed, the connection occurs, and no one speaks any messages. Many people feel angry towards their operator and want to change him. In the meantime, the reasons can be very different. And you don’t need to worry too much when you hear on the phone: “The subscriber is temporarily unavailable.” can mean anything.

Some information about the principle of mobile communications

It turns out that the mobility of a modern phone is its weak point. If there is no connection between two conventional devices, then there can be only two reasons: lack of contact between them or a breakdown of one of them. In our case, everything is more complicated. After we dial the number and press the call button, the radio signal goes further - to the switchboard, where it undergoes secondary processing and, together with other calls, is sent to your operator, to the switchboard. Data about all subscribers is stored here and the ability to make a call, location, tariff plan, and so on is determined.

At the next stage, the call goes to a subscriber on the same network or is redirected to another. There he makes almost the same journey. When the person you are calling answers, a connection is established and then the signal follows back. It may seem that the route is too long and problematic, but this is not at all the case. We have before us a very reliable system that processes thousands of calls per second.

Still, what does it mean: “The subscriber is temporarily unavailable”?

Errors may creep into the designated route. The radio channel between your device and the base station is the most vulnerable point. An indirect indicator of communication quality is the level of reception on your phone. When it is small, the likelihood of error increases. Why and where does it fall?

The signal strength decreases due to obstacles between you and the base station and your distance from it. In some places, the signal may disappear altogether: in elevators, basements, on the first floors, in the depths of large buildings that have metal reinforcement and thick walls. Drives between metro stations and road tunnels are also not the best places for mobile communications. A failure can also occur from the re-reflection of electromagnetic waves from various radio equipment, base stations and telephones in dense buildings. In this case, operators increase the number of transmitters and use an increased number of transmitters. However, problems with communication are possible. Therefore, when you hear “The subscriber is temporarily unavailable, call back later,” follow the advice - call back later.

What to do when it is impossible to reach the subscriber?

Very often, after assessing the situation, looking carefully around or at the phone display, you can make guesses about the cause of communication problems. It happens that a person wanted to make a call while being far from civilization, but did not look at the fact that there was no signal reception level. Get closer to a populated area and try again. Do not make calls in the subway or other similar places. If you find yourself in heavy rain or thunderstorms, wait until nature calms down. If you see that your mobile phone is frozen, reboot it, and the connection will appear. And the most important rule: if the subscriber is temporarily unavailable, call back later. And let's hope that with the development of technology, many of these problems will disappear.